Our process is simple,
let's talk about it!
Choosing a Training Option
In-Person Sessions
In-person private sessions are good for dealing with specific behavior issues and training goals and for getting personalized hands-on instruction. The number of training sessions you will need depends on your training goals.
Unless otherwise specified, I will come to your house for our training sessions.
Please prepare plenty of your dog’s favorite treats and have your dog on a leash before I arrive. I’m happy to work with multiple members of your household,
though that might mean we cover less in any given session.
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Consult the map for the area I can drive to.
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Included in the session cost:
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An individualized training plan that we design together and revise as we work
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Written notes that include detailed descriptions of the training exercises and games we covered in our session along with practicing guidelines
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Regular follow-up emails from me to check on progress and to answer questions
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Access to the website to submit questions
Multi-Session Packages
If you have purchased a multi-session package, you will book individual sessions by logging into the site and going to My Bookings. I advise booking all three or four sessions at once, scheduled two to three weeks apart, so you can get the times and days that work best for you.
For some training goals like teaching loose-leash walking or refining your dog’s recall, the sessions in the package may be plenty. If you have multiple training goals and/or want to work on more complex behavior issues like reactivity, we will most likely need more than three or four sessions. After you finish the first sessions, you can buy another package or book session by session, whichever option works best for you. There is no limit to the number of packages you can buy.
Booking & Paying
Fees should be paid when you book a session or a class. After booking you will sign the waiver form and then complete the either the private client questionnaire or the group class questionnaire.
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Please sign the waiver and complete the questionnaire at least two days before our first session; I will use the information you provide to draft a training plan. If you don’t submit these forms we will spend our first session completing them.
Cancellation Policy
If you have to cancel a session, please give me at least 48 hours' notice. Cancellations with less than 48 hours' notice may incur the session fee. If I have to cancel a session, I will not charge you for the time.
Refund Policy
Except in rare cases, there are no refunds. Partially completed packages can be transferred or extended.
Covid-19 Precautions
I am fully vaccinated and will wear a mask indoors, if we cannot effectively maintain appropriate distance outside, or if you prefer masks on outdoors.
